Letters - from and to the Dutch Post, Marika Troili, 2013 Letters - from and to the Dutch Post, Marika Troili, 2013Letters - from and to the Dutch Post, Marika Troili, 2013Letters - from and to the Dutch Post, Marika Troili, 2013

Letters - from and to the Dutch Post

A research project which engages with the changing labour conditions within the Dutch Postal Service since its privatisation. The work uses quotes from the website of the Dutch Post and quotes from interviews I made with former and current postal workers. The quotes were carved into found wooden boards.

Hand carved wooden blocks, various dimensions, 2013.

Letters from an to the Dutch Post, BAK, Utrecht, Marika Troili, 2013

Letters - from and to the Dutch Post

Hand carved wooden blocks, various dimensions, 2013. Installation view: To the Reader, BAK, Utrecht, 2013.

Letters from an to the Dutch Post, BAK, Utrecht, Marika Troili, 2013

References to the quotes on the wood carvings in alphabetical order.


a lot of know-how and experience disappeared From interview with an employee of PostNL, 2 years in the post as postal worker, now re-hired as post preparer.
a series of rigorous restructuring plans to ensure maximum cost savings "New rates postnl as of 1 august 2013u", www.postnl.com
Employees work for a couple of hours per day, which means they have plenty of time to enjoy the sun, go to the beach or – of course – to study. "PostNL in top three most popular employers for part time job" www.postnl.com
For a while I thought I would stay in the post then they told me we can't use you anymore. From interview with an ex-employee of PostNL, 25 years in the post, fired, now unemployed.
forced redundancies "Q4 & FY 2012 results, including update 2015" www.postnl.com
forced to drastically redesign"Postnl and randstad / tempo-team get to work on forming innovative job company" www.postnl.com
I don't believe in unions, if you are not satisfied with your job just quit and find another job From interview with an employee of PostNL, 2 years in the post as postal worker, now re-hired as post preparer.
I'm working almost solo, I have one colleague From interview with an employee of PostNL, 10 years in the post, first as postal worker for 3 years, now hired as post deliverer.
I understand it a bit because they have to keep the company healthy From interview with an ex-employee of PostNL, 25 years in the post, fired, now unemployed.
I will not do this for the rest of my life From interview with an employee of PostNL, 14 years in the post, first as postal worker, now hired as post deliverer.
If the boss asks me to stand on my head I will stand on my head, because it's my job. From interview with an employee of PostNL, 14 years in the post, first as postal worker, now hired as post deliverer.
implementing the remaining parts of the existing savings programmes "Annual Report, Letter from the CEO", www.postnl.com
In line with expectations "Q1 2013, Results" www.postnl.com
In the future, mail will only be delivered by part-time delivery staff. "PostNL’s delivery location in houten to close" www.postnl.com
It used to be one big club of people From interview with an employee of PostNL, 14 years in the post, first as postal worker, now hired as post deliverer.
minimum wage minimum hours minimum benefits minimum everything From interview with an employee of PostNL, 2 years in the post as postal worker, now re-hired as post preparer.
Morgen is vandaag "Consumenten". PostNL TV commercial.
Next year Monday will disappear, then Friday will disappear, then in a few years Wednesday will disappear.From interview with an employee of PostNL, 10 years in the post, first as postal worker for 3 years, now hired as post deliverer.
On a fundamental level I don't think you can expect a company to take care of you From interview with an employee of PostNL, 2 years in the post as postal worker, now re-hired as post preparer.
People get used to it, there is no fighting spirit left From interview with an ex-employee of PostNL, 5 years in the post as post deliverer, quit, works in a different business today.
PostNL is almost everywhere. That is why we know better than anyone what is happening in the world around us and how our business affects people and the environment."Sustainability, Our Approach" www.postnl.com
Pursuing innovation, being at the forefront of society, cooperating throughout europe: that’s how it has always been for us. "About us; history", www.postnl.com
reorganisation is tightly managed and ahead of schedule "Performance above expectations and in line with outlook, On track towards 2015", www.postnl.com
strongly committed to profitable growth "Q4 & fy 2012 results, Including update 2015" www.postnl.com
The idea of PostNL was that the machine knows everything. Then when they started it appeared not to be like that. It was a disaster. From interview with an employee of the union Abvakabo FNV.
The workers had to give more and more and the company took more and more. From interview with an ex-employee of PostNL, 5 years in the post as post deliverer, quit, works in a different business today.
Then they begged me to come back but I said I'm really quitting, you should have taken better care of me. From interview with an ex-employee of PostNL, 5 years in the post as post deliverer, quit, works in a different business today.
There were many good things about working in the post, the people, the team, and working outside. From interview with an employee of PostNL, 5 years in the post, first as post deliverer, then as postal worker, now hired as post deliverer.
they call it 'a dying business' in every meeting From interview with an employee of PostNL, 10 years in the post, first as postal worker for 3 years, now hired as post deliverer.
They treat people like that because they want them to quit, that's the reason From interview with an employee of PostNL, 5 years in the post, first as post deliverer, then as postal worker, now hired as post deliverer.
Under these circumstances, giving the challenges the company faces, i cannot and will not work "CEO PostNL – Harry Koorstra Resigns", www.postnl.com
Unfortunately, it also means we will have to say goodbye to some good people. "What we do - mobility", www.postnl.com
We are in the midst of the turnaround "Annual report, letter from the CEO" www.postnl.com
we continue to manage our company so that we are prepared for future changes. "Q4 and fy 2011 results", www.postnl.com
We have thoroughly and successfully tested a phased roll out to lower implementation risk and increase flexibility "Q4 & fy 2012 results, Including update 2015", www.postnl.com
We like to stay ahead of things. We are the most modern postal company in the world. We are proud of that. "Postnl expected to achieve higher underlying cash operating income in 2013", www.postnl.com
“We offer you a salary of 9.20, this salary is non-negotiable, do you accept?" and everybody working for the company have said yes, of course. They all accepted that it is non-negotiable From interview with an employee of PostNL, 2 years in the post as postal worker, now re-hired as post preparer.
We seek to attract, develop, reward and retain outstanding individuals who appreciate the value of acting as a team. "PostNL Business Principles" www.postnl.com
What we try to say is that you are 20 000 part-timers, together you could have a really strong position but the mind-set is really "I'm on my own".From interview with an employee of the union Abvakabo FNV.
you have to be flexible and they are not flexible From interview with an employee of PostNL, 2 years in the post as postal worker, now re-hired as post preparer.
2013 and beyond: managing for cash profitability "Annual Report 2013, Letter from the CEO", www.postnl.com